Privacy Policy.

West London Landscaping

Last Updated: June 2026

West London Landscaping ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, contact us, or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Business Name: West London Landscaping

Email: thewestlondonlandscaping@gmail.com

Phone: 07880 336712

Address: 48 West Drayton Park Avenue, West Drayton, UB7 7QB

We are the data controller responsible for your personal data.

2. What Information We Collect

We may collect and process the following personal information:

  • Name

  • Email address

  • Phone number

  • Property address (where relevant to a project or enquiry)

  • Details about your enquiry or landscaping project

  • Any information you provide when contacting us via forms, email, phone, or social media

We do not knowingly collect data from children.

3. How We Collect Your Information

We collect information when you:

  • Submit an enquiry via our website

  • Contact us by phone, email, or social media

  • Request a quote or site survey

  • Engage our services

  • Communicate with us during a project

4. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and requests

  • Provide quotations, site surveys, and landscaping services

  • Communicate about projects or ongoing work

  • Improve our services and website

  • Meet legal or contractual obligations

We will never sell your personal data to third parties.

5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you have contacted us directly

  • Contract – to provide services you have requested

  • Legitimate Interests – to operate and grow our business fairly

  • Legal Obligation – where required by law

6. Sharing Your Information

We may share your data only when necessary with:

  • Trusted subcontractors or suppliers involved in your project

  • Professional advisers (such as accountants, insurers, or legal advisers)

  • Legal or regulatory authorities where required by law

All third parties are required to respect the security of your personal data and process it lawfully.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

  • Secure email and communication systems

  • Restricted access to personal information

  • Data minimisation practices

  • Secure storage of customer records

8. How Long We Keep Your Data

We keep personal data only for as long as necessary:

  • Enquiries: up to 12 months

  • Customers and project records: up to 6 years (for legal, tax, and accounting purposes)

Data is securely deleted when no longer required.

9. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided above.

10. Cookies

Our website may use cookies to improve functionality, performance, and user experience.

You can control or disable cookies through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or practices of those websites.

12. Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to the Information Commissioner's Office (ICO).

ICO Website: https://www.ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the latest version will always be available on our website.